Privacy Policy

Last updated: 07/09/2024

This Privacy Policy describes how Snoogles (referred to as “we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://www.snooglestore.com (the “Site”).

1. Information We Collect

We collect the following personal information from you when you place an order, create an account, or subscribe to our mailing list:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (processed securely by Stripe and PayPal)
  • Cookies and usage data (via Google Analytics and Meta Pixel for performance and marketing purposes)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil orders, including sending video content via digital photo frames.
  • To communicate with you regarding your orders, updates, or relevant promotions.
  • For targeted marketing and retargeting through platforms like Meta (Facebook/Instagram) and Google Ads.
  • To analyse website performance and user behaviour using Google Analytics and Meta Pixel.

3. Legal Basis for Processing (GDPR)

We rely on the following legal bases to process your personal information:

  • Contractual necessity: To process and fulfil your orders.
  • Legitimate interest: For tracking site performance and marketing.
  • Consent: For email marketing and analytics (via cookie consent).

4. Cookies and Opt-Out

Our website uses cookies to enhance user experience and track website performance. We give users the option to disable non-essential cookies via our popup. You can also manage cookies through your browser settings.

5. Sharing Your Information

We only share your personal data with trusted third-party services to provide you with our services:

  • Stripe and PayPal for secure payment processing.
  • Google Analytics to track website performance.
  • Meta (Facebook/Instagram) for marketing and retargeting purposes.

These third parties are obligated to handle your data securely and comply with applicable data protection laws.

6. Data Security

We store your personal information securely on our servers using industry-standard encryption methods and access controls to protect your data from unauthorized access.

7. Your Rights

As a data subject under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccuracies.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Withdraw consent at any time (for marketing purposes).

To exercise any of these rights, contact us at [email protected].

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. We encourage you to review this policy periodically.